Towards Open Government:
Building on e-Gov & Gov 2.0
Be part of the “social snapshot” on the state of e-government,
Gov 2.0, digital and open government across Australia.
Have your say. Take the 10-Minute Mythbusters OR just the 60-Second Snapshot…
“Connected government” in Australia:
What’s working? How is it evolving?
Are we connecting enough of the right things?
Who, what and why?
When we look at how government can connect with citizens, civil society organisations and community initiatives, important developments and innovations are taking place enabled by connective culture and technologies. But…
- How is it most useful (in reality) to people inside government working hard to improve policy, deliver services and engage citizens? And…
- What difference does it make (in reality) to citizens, as well as the civil society organisations who are working to produce better outcomes for them?
The question we want to answer with this initial national e-Snapshot is
What are the current perceptions, views and experiences
of connected and open government in practice in Australia?
The answers to this question will give all of us a starting point for broader and deeper conversations about these issues, whether inside the public sector, between civil society and sectoral networks and as citizens.
What’s going on?
This e-Snapshot is the first in a rolling series of ‘social snapshots’ to capture current thinking about the culture, language, perceptions and practices of connected, open government.
The 2013 national e-Snapshot is a starting point for a wider conversation about some key questions, such as:
- How do we understand connected, open government?
- How can this be helpful to government as well as the people who interact with them?
- Is all this just about technology and social media, or is it more about the culture of connected government and how government interacts with citizens and stakeholder groups?
- Do we just keep inventing new fads without evaluating the changes/improvement to policies and services, to citizen interests and government effectiveness?
- Where can we go next in our collective journey?
Why are we doing this?
We suspect there are some vast assumptions and misunderstandings floating around the public space; exaggerations and myths about why and how connected and open government makes a difference.
Some of these range from the “We can’t…” or “They won’t…” schools of practice to wildly varying reports of the real-world value of social media or approaches to citizen engagement; ranging from tendencies towards business-as-usual to concepts of “government-as-a-social-machine”. Such disparities in perspective and experience only slows down constructive improvement and more innovative ways to resolve shared dilemmas.
Join us in gathering the first take in a series of national snapshots of the conditions and barriers, the attitudes and behaviours that underpin open and connected government in Australia.
How will it make a difference?
Your views will enable us to aggregate a high-level snapshot of some trends and current thinking around connected/open government in Australia.
We will provide results in an aggregated summary to a number of relevant institutions, including:
- Office of the Australian Information Commissioner (OAIC)
- Australian Government Information Management Office (AGIMO)
- Australia New Zealand School of Government (ANZSOG)
- Institute of Public Administration Australia (IPAA)
- Web Science Australia (WSA)
- as well as others. (Feel free to nominate another organisation).
The snapshot is being convened by Cofluence, and advising this process is a small team chaired by former NSW Information Commissioner Deirdre O’Donnell together with research lead Dr Johan Lidberg of Monash University.
Aggregated results will be open and widely available, and all snapshot participants who wish may receive a summary if contact details are provided (optional). There will also be a special preview of the e-Snapshot findings at the GovInnovate Gov 2.0 conference in Canberra on November 28.
Why should you participate?
You may know what your colleagues and immediate circle think about these issues, but is this keeping pace with where many are headed? Despite our assumptions, how is connective culture and technology really affecting how government works and how we all interact with it?
This e-Snapshot is setting out to take a sample of the collective view. On these topics…
- What do most of us think is important?
- What ideas have most of us embraced?
- What do we understand differently?
This information isn’t just useful to policymakers and senior executives. It can help you too. Taking about 10 minutes to complete this online survey will ask you some questions that may clarify your thinking, shift your perceptions and help you (and your team) re-align your practices.
The more input we get from different jurisdictions, types of agencies as well as non-government stakeholders and a diversity of professional disciplines, the more we can feed back valuable lessons about how people across Australia see connected and open government.
Take your 2013 e-Snapshot survey
Designed to be quick and easy, you can participate in this online survey through…
- The 60-Second Snapshot – just 7 quick point-and-click questions
- The OPTIONAL 10-Minute Mythbusters – just another few minutes to help us (maybe) bust some myths about connected+open gov!
Invite others to this e-Snapshot survey
Tell others in your networks. Use email or social tools to make sure that your peers don’t miss out on their chance to have a say this year.
Why not send this link to others such as:
- Professional association groups
- Project teams
- Communities of Practice
- LinkedIn groups and other social networks
Download the e-Snapshot 2013 promo PDF and email it on.
Check what people are saying
In the block below you’ll find what some of the supporting team have to say, as well as a few relevant podcasts from our friends at Gov 2.0 Radio.
Attend the GovInnovate Summit to hear the 2013 e-Snapshot panel
You can hear the first results from the 2013 national e-Snapshot at the Gov 2.0 Conference, part of the GovInnovate Summit on 28 November in Canberra.
There will be a special session to preview the findings of the e-Snapshot with a panel co-hosted by e-Snapshot Project Chair, Deirdre O’Donnell (former NSW Information Commissioner) along with others, and facilitated by Gov 2.0 Conference chair, John Wells of Cofluence.
The GovInnovate Summit – Canberra, 26-28 November
In Canberra this November, CeBIT Global Conferences presents the inaugural GovInnovate Summit, an evolution of the annual Gov 2.0 Conference.
Over three days, this event will specifically address the major challenges facing government by presenting three separate conferences and a focus day across three days:
- Gov 2.0 Conference
- Transforming Public Sector Service Design and Delivery Conference
- Cyber Security Conference
- mGov Focus Day
For more information on GovInnovate
- visit the website at http://www.cebit.com.au/govinnovate.
- email: firstname.lastname@example.org
- phone +61 2 9280 3400
A message from the Australian Information Commissioner
Professor John McMillan AO
“Open government, community engagement and a vibrant democracy go hand-in-hand. Technology is fast changing the Open Government agenda. It is important that we know how people view and experience open government in Australia. This survey will shed light on that vital issue.”
Take your e-Snapshot survey here
If you prefer, or if the survey doesn’t display below, you can also open a blank survey in a new browser window.
The Advisory Circle
Deirdre O’Donnell | Project Chair
Former NSW Information Commissioner; open government advocate
In my former lives as an ombudsman and as the NSW Information Commissioner I have seen the emerging potential of “connected government” (whether as e-government systems or digital, social, mobile… everything) and I have been closely involved in the implications of open government – particularly where privacy and open information risk colliding.
None of us need look far to see the sweeping impact of these trends on public sector agencies. However at times I think the promise it holds for citizens occasionally gets lost because we forget we are trying to connect people.
This connected world enabled by technology is still too disconnected in some significant ways. Breaking down siloes and really communicating the benefits remain a huge challenge for all of us who look for better ways to deliver public programs. Are we connecting enough dots?
So this e-Snapshot is for more than the “gov geeks”. It’s for the program managers, policy-makers, service designers and providers, citizen innovators and so many others.
Many in the public service are struggling to do more with less. There are civic innovators showing how open data can be used in new imaginative ways. There are civil society leaders discovering new doorways to government or meeting citizen needs. There are also many people providing digital tools who would benefit from better appreciating the challenges facing contemporary public service.
This initial e-Snapshot may not resolve much of this, however it is a worthy step forward in building bridges of understanding between our diverse interests; in bridging how we each understand the potential of how we can all communicate, collaborate and participate in shaping government and a public space that is connected and open.
I urge you to participate. Your voice really matters to this conversation.
Dr Johan Lidberg | Research Lead
FOI researcher; Senior Lecturer, Monash University, School of Journalism and Australian and Indigenous Studies | @johanBalance
Dr Nicholas Gruen
Dr Rhonda Breit
Former Head of the School of Journalism and Communication at the University of Queensland, researcher in professional communication, law and ethics
Topical on Gov 2.0 Radio
We’ve curated a small selection of recent and relevant Gov 2.0 Radio interviews.
Joining the Open Government Partnership: What’s next? with Prof. John McMillan 2.0 is changing the economic definition of public goods. Or is it? with Dr Nicholas Gruen Launching the Open Data Institute: bottom-up, middle-out, top-down with Prof. Sir Nigel Shadbolt The Power of Co – collaborative governance in a complex world with Max Hardy Creating Gov 2.0 cut-through with leadership, trust and catalyst events with Kieran Harrop Open Technology Foundation: Sharing knowledge, standards and code with Dr Terry Cutler and Steve Schmid Special 2-part feature interview From Gov 2.0 to Society 2.0 with CeBIT Gov 2.0
2012 conference keynote speaker, Harvard Kennedy School’s Zach Tumin.
Also check out the suite of interviews from the 2012 International Conference on Theory and Practice of Electronic Governance.
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e-Snapshot 2013 convenors
The Cofluence team produces “social knowledge for the public conversation”.
Allison Hornery and John Wells develop knowledge exchange events and initiatives that reflect open, participatory values and where interaction is agile to capture emergent practice as well as ‘best practice’.
The GovInnovate Summit isn’t just another conference. With Cofluence collaborating – the organisers, CeBIT Global Conferences, are piloting new ways of meeting the knowledge needs of their event participants. The Cofluence initiatives include…
The e-Snapshot 2013 national survey: An initiative to reach out and engage the public sector and others around topical issues with feedback circulated to leading government agencies and academic institutes.
The GovInnovate scholarship tickets: An opportunity for up to 10 e-Snapshot survey participants to be a GovInnovate patron by passing on a scholarship ticket to a colleague or associate who will benefit from the knowledge exchange but can’t afford to attend.
Social reporting: GovInnovate participants who wish may attend a special session (at no cost) ahead of the Gov 2.0 conference where Cofluence and experienced social media practitioners will talk about the power of “collaborative social reporting”, how to join in and become a co-social reporter during GovInnovate as well as practical hints on how to use leading social tools and channels.
Any personal information that you provide through this survey or via our website will be handled by us in accordance with the National Privacy Principles in the Privacy Act 1988.
No individual survey respondents will be identified, and all survey data will be aggregated into summary form.
If you choose to opt in for future contact from us, your information will only be used for the purpose you have consented to.
We will ensure that we protect any personal information we hold, and we will delete it when it is no longer required.